BlueCloudTech a cloud-based technology for call centres, sales teams and anyone else who needs to make calls on a day-to-day basis. Hard to believe but it is true! It provides the necessary tools for processing any data from small to large enterprises. This software can be used not only by contact centres or sales & marketing firms, receptionist but also people who spend most of their time on their phone. YES, by people like you and me.
Compared to other competitors, BluecloudTech does not require any physical space at all and this is practical because it will not compel you to invest in further storage space on-premises, thus reducing consequently spending your money on infrastructure. It can also be used anytime and anywhere. All you need is an internet connection. Practical, isn’t it?
BlueCloudTech is a flexible, yet powerful tool
The Cloud-based Customer Contact protects your privacy by ensuring that only you can access your data. Your confidential documents are preserved from unauthorized access.
BlueCloudTech uses this technology to bring forward a new concept of making calls. What type of people makes a huge amount of calls per day? Call centres, right? But there are several problems attached to the technology used by contact centres. Here are some of them:
- The up-front investments related to the infrastructure are huge! Contact Centres are using around 15% of their annual expense budgets on technology and buildings, like server rooms.
- Their systems are difficult to use, and it requires long and boring training sessions, and technicians to be on the site.
- The systems used are not integrated with each other, thus, making reporting, analysis and information to flow difficultly
- It’s hard to extract data from their databases.
- It’s hard to adjust during campaigns
Nowadays, call centres invest a huge amount of money, even if it means being in debt. BlueCloudTech is not concerned about this issue as it is totally affordable. You can choose from 3 financial plans. Companies using it bear little to no maintenance cost/fees. No need to spend a large sum of money to run the business with different software. In short, it combines low cost with efficiency.
Speaking of efficiency, BlueCloudTech combines all your existing tools, for example messaging, email, and it integrates them all in your workflow. Also, it allows you to control who can access your data, so you stay in full control anytime, anywhere. Accessible, your data is safely guarded on the cloud.
Must read this article Opt For Cloud Technology For Your Contact Centre
