August 23, 2018
Performance is central to retaining clients. In our modern age where everything from ticketing systems to call centres are digitized, client expectations have risen through the […]
April 20, 2018
Outbound call Centres and external sales organizations often emphasize the volume of calls made and the number of people spoken to as the productivity parameters. Predictive […]
April 10, 2018
Performance is central to retaining clients. As everything from ticketing systems to call centres are now digitized, client expectations have risen through the roof. The parameters […]
February 7, 2018
You have up-to-date Cloud Call center Software, an excellent and well-trained staff, and an opportune office location, so what else is there to make your customer […]