A SIMPLER, MORE FLEXIBLE, MORE SCALABLE AND MORE COST EFFECTIVE SOLUTION.
No techies are required to implement or manage BlueCloud. By reducing the complexity, our all-in-one contact center solution is designed for operators by operators.
BlueCloud is a true cloud solution running Amazon AWS and gives you access to a global network of server locations with the strictest standards for privacy and security. Enjoy crystal clear calls to any location and fast performance for all your team members.
I now set up campaigns for new clients in a matter of minutes. They can't believe we are ready to start the same day.
Crystal clear calls
contact centre solution
BlueCloud includes all the features you expect from an enterprise-grade platform, such as call recording, IVR, inbound/outbound/blended operations, omni-channel messaging, chat, analytics etc. However, we are confident you have never seen anything quite so simple to configure, which also adapts perfectly to the different needs of your campaigns.
Manage your entire operation from anywhere, with a real time dashboard. Your team could be in one location, or all working from home. BlueCloud works perfectly either way
BlueCloud offers predictive, progressive and preview outbound dialling.
Omni-channel solutions to keep all conversations in one place
Real time reporting and advanced analytics
Call recordings and monitoring tools
All calls are made directly from your browser with WebRTC. No softphones required.
Flexible IVR solution to suit your requirements.
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